Shipping & Delivery
Last updated: 7 November 2026
Every Everbound order is prepared with care. Below you’ll find information about preparation times, delivery charges and international shipping.
Order Preparation & Dispatch
Sealed Stories orders are prepared and dispatched within 5–7 business days of payment confirmation. This is preparation time; courier delivery time is additional. Business days exclude weekends and UAE public holidays.
For Luxury Book Box preorders, please refer to the estimated dispatch period stated on the individual product page. If that estimate changes, we will contact affected customers with an update.
UAE Delivery
Delivery within the UAE is charged at a flat rate of AED 40 per order, in addition to the price of your items.
International Delivery
International shipping is quoted separately based on your destination and parcel size and weight. Please contact us before placing your order so we can confirm delivery availability and provide a shipping quote.
Customs, Duties & Taxes
International orders may be subject to import duties, taxes and customs clearance fees in the destination country. These charges are not included in our product prices or shipping quotes and are payable separately by the customer.
Charges vary by destination and are determined by the relevant authorities. Please check with your local customs office before ordering if you are unsure what may apply.
Don’t See Your Country?
We are adding international shipping destinations as rates are confirmed, so not every country is listed at checkout yet.
If your country is missing, please contact us. We’ll check delivery availability and the shipping cost for your destination. You can choose to receive a separate shipping quote and arrange your order directly with us, or wait until your country and its shipping rate have been added to checkout.
Arrange Your Own Courier
You may arrange and pay for your own courier to collect your order from us, subject to prior agreement. This may be through FedEx or another courier that offers collection from our location.
Please contact us at Debbie@everboundbookboxes.com before placing your order so we can confirm the arrangements and ensure our delivery charge is not added.
Once your order is packed and ready, we will provide the parcel dimensions, weight and collection details. Please wait for our confirmation before booking a collection, then send us the booking confirmation and any required shipping labels or documents.
Our usual order preparation times still apply. Courier charges are paid directly by you to your chosen provider. For international collections, we will coordinate with you on any required customs paperwork.
If a delivery problem occurs, please contact both your courier and us so we can help investigate. This arrangement does not affect your applicable consumer rights.
Delivery Times & Updates
Delivery times vary by destination and courier service. Any delivery estimate is separate from order preparation time and is not a guaranteed arrival date. Courier disruptions, public holidays and customs processing may affect delivery.
If your parcel is delayed or you experience a delivery problem, please contact us so we can help investigate.
Delivery Details
Please check that your delivery address, contact number and email address are correct when ordering. If you notice an error, contact us as soon as possible. Changes may not be possible once your parcel has been dispatched.
Shipping Questions
For international quotes, unlisted destinations or help with a delivery, please contact us through our Customer Service page.
