Terms & Conditions
Last updated: 8 November 2026
About Us
This website is operated by Everbound Book Boxes, a business based in the United Arab Emirates. In these terms, “we”, “us” and “our” refer to Everbound Book Boxes.
For questions about our products, orders or these terms, please email Debbie@everboundbookboxes.com.
These terms apply to purchases made through our website and should be read alongside our Shipping & Delivery and Returns, Refunds & Cancellations policies. Nothing in these terms limits your rights under applicable consumer law.
Our Products
We offer Luxury Book Boxes and Sealed Stories. Please read the individual product description before ordering for details of the contents, format, availability and any estimated dispatch period.
Luxury Book Boxes may be offered on a preorder basis. The relevant product page will explain the expected dispatch period.
Sealed Stories is a surprise book experience within your selected genre. Some contents are intentionally kept secret. Your order must still match the description and any selections confirmed when you purchase.
Placing an Order
Please check your chosen product, quantity, contact details and delivery address before completing your purchase.
If you notice a mistake, contact us as soon as possible. Changes may not be possible once items have been sourced, preparation has begun or the parcel has been dispatched. This does not affect any rights you have under applicable law.
If we cannot fulfil your order, we will contact you and arrange a refund for the unavailable goods and any associated shipping charges that no longer apply. We will not substitute a different product without your agreement.
Prices & Payment
Prices are displayed in United Arab Emirates dirhams (AED), unless expressly stated otherwise.
Delivery charges are additional to product prices. The applicable delivery charge and any taxes we collect will be shown before you complete your purchase or agree to a separately quoted order.
International import duties, taxes and customs clearance fees may be payable separately in the destination country, as explained in our Shipping & Delivery policy.
Available payment methods are shown at checkout. Order preparation begins after payment confirmation, subject to any preorder schedule stated on the product page.
Changes to listed prices apply to future purchases and do not change the agreed price of an existing confirmed order.
Preparation & Delivery
Sealed Stories orders are prepared and dispatched within 5–7 business days of payment confirmation. This is preparation time; courier delivery time is additional. Business days exclude weekends and UAE public holidays.
Luxury Book Box preorders follow the estimated dispatch period stated on the individual product page. If that estimate changes, we will contact affected customers.
UAE delivery is charged at AED 40 per order. International shipping is quoted separately based on the destination and parcel size and weight.
If your country is not listed at checkout, please contact us. We will check delivery availability and provide a quote. You may arrange the order directly with us using that quote or wait until your destination and shipping rate have been added to checkout.
Please see our Shipping & Delivery policy for further details.
Returns & Cancellations
We do not accept change-of-mind returns or exchanges for Luxury Book Boxes or Sealed Stories, except where required by applicable law.
Luxury Book Box preorders and Sealed Stories orders cannot be cancelled for change of mind once confirmed, except where required by applicable law, as we source books and commit to items for your order.
These conditions do not affect your rights where goods are faulty, damaged, incorrect or not as described, or where you have a mandatory cancellation right.
Please read our Returns, Refunds & Cancellations policy for information about reporting an issue, return arrangements and refunds.
Problems With Your Order
If your order arrives damaged, contains an incorrect item or has something missing, email Debbie@everboundbookboxes.com as soon as reasonably possible.
Please include your order number, a description of the issue and, where possible, clear photographs of the affected items and packaging.
We will investigate and arrange an appropriate remedy in accordance with your applicable consumer rights.
Use of Our Website
You must not misuse this website, attempt to gain unauthorised access, interfere with its operation or use it for unlawful activity.
Please provide accurate information when placing an order or contacting us.
Website Content & Intellectual Property
The rights in our website’s text, branding, photographs, artwork and other materials belong to Everbound Book Boxes or their respective owners, as applicable.
Purchasing a product does not transfer copyright or other intellectual property rights in the book, artwork or designs included with it.
Please obtain permission from the relevant rights holder before reproducing or using protected material commercially, except where permitted by law.
Updates to These Terms
We may update these terms to reflect changes to our products, services or legal obligations. The latest version will appear on this page with its update date.
The terms applicable when your order was placed will continue to apply to that order, unless a change is required by law or otherwise agreed with you.
Applicable Law
These terms are governed by the laws applicable in the United Arab Emirates. This does not remove any mandatory consumer protections that apply to your purchase, including protections applicable to international customers.
Contact Us
For questions, order assistance or complaints, please email Debbie@everboundbookboxes.com or contact us through our Customer Service page.
